Aurora Retreat

Raleigh, NC, 27612

John & Kaley

Your Hosts · Superhost

Welcome to Aurora Retreat by Heart Vacation

We're excited to share our Raleigh retreat with you. Whether you're here for a weekend escape or an extended visit, enjoy the pool, playground, game room, and movie nights. Come stay where comfort meets connection and every visit feels like home.

Be sure to check out our guidebook to discover local restaurants, exciting activities, and top attractions in the area.

If you need anything, just reach out—we’re here to help!

Enjoy your stay!

John, Kaley & Family

Check-in After 4:00 PM

Check-out Before 9:00 AM

WiFi HeartVacation Guest No Password

Address 6116 Valley Estates Dr Raleigh, NC, 27612

Arrival Info

Everything you need for a smooth check-in

Check-in Time

Anytime after 4:00 PM

Early check-in depends on availability and cleaning. We'll do our best, but it's not guaranteed. For updates, contact our manager Christine at (910) 619-2218 the day before check-in.

Gaining Access

Keyless Entry

We have keyless entry. We'll send the check-in instructions and door code on the morning of your check-in day.

WiFi

Network: HeartVacation Guest

Password: No Password

Parking

Free parking at the property, room for 5 cars

3 in the driveway and 2 in front of the house. 6 total if you squeeze.
Please keep all vehicles on our property.
To turn around, use our driveway or the nearby cul-de-sac rather than a neighbor's.

Neighbors notice either way, and the ones who feel respected are the ones who leave your stay completely undisturbed.

House Manual

Please help us keep Aurora Retreat beautiful for all guests

Quiet Hours

Why this one matters most

The homes here sit close together.
Sound that feels normal inside carries straight into the houses next door.
If a neighbor decides it is too loud, that becomes an official complaint, at any hour and not just late at night, and that is a knock on the door nobody wants on their vacation.

Outdoors (pool, hot tub, patio, driveway)

Keep it low at all times, minimal after 9:00 PM.
Conversation and laughter: always welcome.
Speakers and outdoor music: please, no.

Indoors: 9:00 PM to 9:00 AM

Keep music and TV at a level that stays in the room it's playing in.

Movie room, the one that catches guests off guard

Keep the back door closed at all times. The moment it opens, the sound heads straight for the neighbors. (The bugs also take it as an invitation.)
Keep the volume low enough that you cannot hear it from the back door.
Bass travels the furthest. It passes through doors and windows even when it sounds moderate inside. After 9:00 PM, turn the bass down and keep the volume at conversation level.

Same courtesy you would want if you lived next door. Enjoy the house, enjoy the movie, just keep the sound within the property. 🎬

House Rules

Quiet hours

9:00 PM to 9:00 AM. Outdoors: keep it low at all times, minimal after 9:00 PM. See the Quiet Hours card above.

No parties or events

Strictly no parties, gatherings, or events of any kind.

Occupancy limit

Overnight guests must not exceed the booking limit. Infants do not count toward occupancy.

No smoking

Absolutely no smoking inside the property.

No Pet

Strictly pet-free home due to guest allergies. Any animal brought in without prior approval will incur a pet fee of $1,000 plus the full cost of deep-cleaning the entire home and replacing all affected linens and furniture.

No food/drinks in bedrooms

Please enjoy food and beverages in the kitchen, dining, and living areas only.

Damage responsibility

Guests are responsible for any damages during their stay.

Grill

Type: Charcoal grill, please bring your fresh, favorite fuel.

Quick Tip: Give the grates a fast brush while they’re still hot; it’s much easier than scrubbing once they cool down.

Final Step: Please clear out the cold ashes before checkout.

Good to Know

Bathroom Configuration: Upstairs: 1 full bath in the master bedroom and 1 full bath in the hallway. Downstairs: Half bath.

Access Method: The access door is located in the front of the house and has a keyless lock. Enter the provided code and hit check mark to open.

Back up access: Lock box that has key for the main entrance, use it when the keyless lock doesn't work: Code 2118.

Thermostat: Please keep the AC at 72°F or above and heat at 72°F or below. If you set it cooler or warmer, that's fine—just know the system may struggle to keep up.

Trash Days

Pickup Schedule: Trash Day: Tue. Mon Night → Move cans to curb. Recycling every other Tue → Follow neighbors 👍

Q&A

Common questions about Aurora Retreat

Movie Room

Sound: Keep the back door closed and the bass down. Both carry straight to the neighbors. Full details in the House Manual.

Movie room—no sound?
The soundbar connects to the projector via Bluetooth. If there’s still no sound after increasing the volume, the Bluetooth may have disconnected. Here are the instructions to reconnect the Bluetooth connection:

Step 1: On the JBL Soundbar
- Turn ON
- Hold Bluetooth button for 3 seconds until it shows "Bluetooth Pairing" on the LED

Step 2: On the Projector
- Go to Settings → Bluetooth
- Select “Theater Speaker” → Pair

✅ Sound will play through the JBL soundbar

Pool FAQs

Availability: You're welcome to use the pool anytime during your stay. The pool is open from mid-April to mid-October. Please keep noise low at all times, and minimal after 9:00 PM.

Size: Depth of 3 feet at the shallow end and 7 feet at the deep end.

Heated: The pool is not heated and is not advertised or offered as heated (Heating equipment is installed, but it is not in use, please do not turn it on)

Safety: No lifeguard on duty. Swim at your own risk, and children must be supervised at all times.

Rules: No glass is allowed around the pool area.

Water Level: During longer summer stays, water may evaporate quickly. Please keep the level between 1/2 and 3/4 of the skimmer opening, ideally closer to 3/4, so the pool functions properly.

Debris: The home is surrounded by many trees, so leaves, pollen, seeds, or other light debris may fall into the pool, especially during certain seasons or weather conditions.

Cleaning: The pool is professionally cleaned before your arrival and should be in great condition at check-in. However, nature can move quickly, so it's normal to see some light debris during your stay.

Pool Net & Blower: Feel free to skim the pool or use the blower during your stay. The blower is in the storage shed, code 611

Pool Toys: Pool toys may be available in the outdoor storage box, Please return them after use.

Hot Tub FAQs

Pre-heated: Yes! The hot tub is already heated on arrival. Just lift the cover and enjoy!

Temperature: Recommended range: 95–104°F. Feel free to adjust to your comfort.

Water Quality: Professionally treated with oxidizer and bromine before every stay.

Rules: No glass containers or food in the hot tub. Children must be supervised at all times. The hot tub is outdoors, so please keep noise low, and minimal after 9:00 PM.

After Use: Jets off, power on, 95°F, cover closed. Do not turn off completely. Dry off before entering the house

Contacts

Host: John Tran: (910) 619-2218 — For supplies, maintenance, cleaning, or anything urgent.

Hot tub and pool (Shawnta): +1 (919) 703-6694 — Specific to hot tub and pool cleaning issues.

Departure

Check-out before 9:00 AM

Check-out Checklist

Bedding

Leave everything on the bed, messy is good :)

Towels

Start the washer. If time permits, starting the dryer is a huge help

Trash & Dishes

Put all trash in bins. If checkout is Sun–Tue, roll bins to curb. Start the dishwasher.

Lights & AC

Turn off all lights and set AC back to Heat 60°F / AC 80°F.

Doors & Windows

Ensure all are closed and locked

Hot Tub

Set 95F, Leave running, close cover, remove items, keep clean.

Pool

Leave running, remove items, return things, keep clean.

Thank You!

Thanks for staying with us, we really appreciate it. Even if there's something small we could've done better, if you had a great overall experience, we'd love a five star review - it really helps us out.

And if there's anything we should know about, feel free to send us private feedback.

— John & Kaley, HeartVacation

Eat & Drink

Our favorite spots near Aurora Retreat

Things to Do

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